B6asted Solutions LLC

Returns & Refund Policy

Last updated: 24 September 2026

This policy explains returns, refunds, cancellations, and billing disputes for the digital products sold by B6asted Solutions LLC ("B6asted", "we", "us", or "our") through our storefront at payhip.com/b6asted.

1. Nothing is physically shipped

We sell digital files. There is no physical product, nothing is posted, and there is nothing to send back to us. References to "returns" in this policy mean cancelling an order and refunding its price.

2. Check the plugin requirement before you buy

Most of our packs need a paid plugin made by another company. Colorings require Magic Bullet Looks, the Twixtor products require Twixtor, and some packs require Continuum (BCC) or Sapphire. Every listing states which.

We do not sell, supply, or license those plugins, and our files will not work without them. Buying a pack without the plugin it requires is not a fault in the file and is not a reason for a refund. If you are unsure whether you have what you need, ask us before buying and we will tell you honestly.

3. Digital products: sales are final once delivered

Our files are delivered instantly and cannot be un-downloaded, so sales are final once the download has been made available to you, subject to Sections 4 and 5 below.

We are unable to refund because:

  • You changed your mind after purchasing
  • You bought the wrong pack by mistake
  • You do not own, or cannot run, a required plugin or After Effects itself
  • The look does not match your personal taste or expectations
  • You are not yet experienced enough to use the files, where the files work correctly
  • You already own the same effects in another pack of ours

4. When we do refund

We will always put these right:

  • Non-delivery. You paid but never received a working download link, and we cannot deliver the files to you.
  • Faulty or corrupt files. The files will not open, are incomplete, or are damaged, and we cannot supply a working replacement.
  • Wrong item delivered. You received something other than what you bought, and we cannot supply the correct item.
  • Duplicate payment. You were charged more than once for the same order.
  • Unauthorised transaction. The purchase was made without your permission, reported to us within 30 days.

Our first step is normally to resend or repair the files, which usually fixes the problem within hours. A refund follows where a working file genuinely cannot be provided.

5. Your statutory rights

Nothing in this policy removes rights you have under consumer law that cannot legally be excluded, and those rights override anything above where they apply.

Customers in the UK and EU. Consumers normally have a 14-day right to cancel a purchase of digital content. That right is lost only where you expressly consented to the download starting immediately and acknowledged that you would lose the right to cancel by doing so. Where that consent was not properly obtained at checkout, your 14-day cancellation right stands and we will honour it. If you believe this applies to you, email us and say so.

6. Time limit

Report any problem in Section 4 within thirty (30) days of purchase. After that we may not be able to verify the order against our records. Statutory rights under Section 5 apply for whatever period the law provides, regardless of this limit.

7. How to request a refund

Email [email protected] with:

  • The email address used at checkout
  • The order or receipt number from your confirmation email
  • The name of the pack purchased
  • What went wrong, including any error message

We aim to reply within one business day and to decide within five (5) business days of having the above.

8. How refunds are paid

Purchases are taken through Payhip and paid by card, processed by Stripe. Approved refunds go back to the card used, normally within five (5) business days of approval. Your card issuer may take a further five to ten business days to show the credit.

Refunds include any sales tax or VAT collected on the order. We charge no fee to process a refund.

9. After a refund

When a refund is issued, your licence under our Terms & License ends immediately. You must stop using the files and delete all copies, including any inside saved project files.

10. Disputes and chargebacks

If a charge looks wrong, please email us first. Missing downloads and duplicate charges are usually fixed the same day at no cost to you, and far faster than a formal dispute.

You retain the right to raise a dispute with your card issuer, and this policy does not prevent that. Where a chargeback is raised on a product that was delivered successfully and works as described, we may revoke access to the files and decline future orders.

11. Pricing and availability

Prices are in US dollars and may change at any time. Changes are not retroactive. We may add, withdraw, or revise packs, and withdrawing a pack does not affect your licence to keep using a copy you already bought.

12. Contact

B6asted Solutions LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110, United States
[email protected]