Contact

Get in touch.

One address for everything: questions before you buy, an order, or a problem with a pack. It's read by an actual person and you'll get a reply within one business day.

Email [email protected]

Contact details

Support and orders: [email protected]
Store: payhip.com/b6asted
Business address: B6asted Solutions LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States
Support hours: Monday to Friday, 9:00 AM to 5:00 PM Mountain Time
Response time: Within one business day
Downloads: Delivered automatically, 24 hours a day

Pack questions

My download link didn't arrive

Check your spam folder first, since automated delivery emails often land there. If it's genuinely missing, email us with the address you used at checkout and we'll resend it.

Which software do I need?

Adobe After Effects for all of it, plus the plugin each pack requires. Colorings need Magic Bullet Looks, the Twixtor products need Twixtor, and Sharpen Settings and the 10K pack need Continuum (BCC), with Sapphire also required for the 10K pack. Every listing on the packs page states which. We don't sell those plugins, and the files won't work without them.

Can I use these commercially?

Yes, in your own video projects, including monetised ones. You can't resell or redistribute the files themselves. Full terms are in the licence.

Can I get a refund?

Digital files are non-refundable once downloaded, which is why we'd rather answer your questions first. Faulty files and non-delivery are always put right. See the Returns & Refunds.

Just ask.

Whether it's which pack you need or a problem with a download, one email gets a real answer. Asking first beats a refund request afterwards.

Send an email